PLEASE READ carefully

By confirming a booking with Jiremario Party & Entertainment Limited, the customer agrees to the following Terms & Conditions.

• A 50% deposit is required to confirm and secure your booking.
• A booking is not considered confirmed until the required deposit has been received.
• The remaining balance must be paid 2–3 days before the scheduled event date, as specified on your invoice or booking confirmation.
• Failure to pay the outstanding balance by the specified deadline may result in cancellation of the booking and forfeiture of the deposit.
• Any required refundable damage deposit will be identified separately.

• A refundable damage deposit may be required depending on the equipment being rented.
• The damage deposit may be shown separately with the total amount on your invoice or booking confirmation.
• The damage deposit will be refunded after the equipment has been collected and inspected.
• Deductions may be made for damage, missing items or parts, loss, excessive cleaning, or other costs resulting from improper use or care.
• If the cost of damage, loss, cleaning, or replacement exceeds the damage deposit, the customer will be responsible for the additional amount.

• Cancellations made at least 7 days before the scheduled event date are eligible for a full refund of payments made.
• Cancellations made within 7 days of the scheduled event may result in forfeiture of the deposit or a portion of the rental fee.
• Refunds may be adjusted for any non-refundable costs already incurred specifically for the customer's booking.
• Requests to change or reschedule an event date are subject to availability and will attract a logistics fee.

• Delivery is not included in the rental or package price unless specifically stated on the quotation, invoice, or package.
• Jiremario will arrange delivery, setup, and collection of rented equipment at the agreed location and times.
• Customer pickup is not permitted unless specifically authorized by Jiremario.
• The customer must provide accurate event location information and ensure safe, reasonable, and timely access for our delivery and event team.
• Additional charges may apply where delivery or collection is delayed because of inaccessible locations, incorrect information, excessive waiting time, or circumstances under the customer's control.

• All rented equipment remains the property of Jiremario Party & Entertainment Limited.
• The customer is responsible for the proper care and safe use of rented equipment throughout the rental period.
• The customer is responsible for providing a reasonably safe environment for guests, users, Jiremario staff, and equipment during the event.
• Where required, the customer must provide adequate water and a safe and reliable electricity supply for concession machines and other equipment.
• Damage, theft, loss, or missing parts occurring during the rental period will be the financial responsibility of the customer, except where caused by Jiremario personnel.
• Equipment must not be moved, altered, dismantled, tampered with, or used for a purpose other than its intended use without authorization from Jiremario.

• Children must be appropriately supervised at all times when using inflatables, trampolines, games, ride-on equipment, or other rented equipment.
• Children must be appropriately supervised around concession machines, electrical equipment, food-service equipment, and other potential hazards.
• Customers and users must follow all safety instructions, age restrictions, capacity limits, and operating guidelines provided by Jiremario.
• Parents, guardians, or responsible adults remain responsible for supervising children attending the event unless a specific Jiremario service expressly includes supervision.

• Outdoor equipment is subject to suitable weather and site conditions.
• Jiremario reserves the right to delay setup, suspend operation, discontinue use, or remove equipment when weather or site conditions present a safety risk.
• Inflatables and electrical equipment must not be operated during unsafe conditions, including excessive winds, heavy rain, flooding, thunderstorms, or lightning.
• Weather-related cancellations, postponements, or rescheduling will be considered based on the circumstances, including whether equipment has already been prepared, dispatched, delivered, or installed.

• The rental period will be stated on the customer's quotation, invoice, or booking confirmation.
• The customer must make the equipment available for collection at the agreed time.
• Additional rental time must be requested and approved by Jiremario.
• Additional charges may apply for extended rental time.
• Customers should not assume that equipment can remain at the event location beyond the agreed rental period.

• All bookings are subject to equipment availability.
• If an item becomes unavailable because of unexpected damage, mechanical failure, or another circumstance beyond Jiremario's reasonable control, we will communicate with the customer as soon as reasonably possible.
• Depending on the circumstances, Jiremario may offer a comparable substitute, rescheduling, account credit, or refund for the affected item.

• The customer must provide accurate information about the event location and conditions before delivery.
• The setup area must be safe, accessible, reasonably level, and free from hazards that could damage equipment or create a risk to users or staff.
• Customers must advise Jiremario in advance of stairs, narrow entrances, restricted parking, difficult access, unusual terrain, or other conditions that could affect delivery or setup.
• Jiremario reserves the right to decline installation or use of equipment where the location is considered unsafe or unsuitable.

Payment of the booking deposit constitutes the customer's acceptance of these Terms & Conditions.

By making payment, the customer confirms that they understand and accept their responsibilities relating to payment, cancellation, rescheduling, equipment care, damage or loss, site access, supervision, safety, delivery, and collection.

Jiremario Party & Entertainment Limited
We Make It Happen — For Less!