FREQUENTLY ASKED QUESTIONS

1. What services does Jiremario Party & Entertainment Limited provide?

We provide event rentals, inflatables, games, concession equipment, entertainment solutions, and event planning services. We can provide individual rental items or help coordinate several elements of your event.

We are based in Kingston and serve customers across Jamaica. Delivery and logistics costs vary depending on the event location.

Contact us with your event date, location, type of event, estimated number of guests, and the items or services you are interested in. We will confirm availability and provide a quotation or invoice.

A 50% deposit is required to confirm and secure your booking.

The remaining balance must be paid 2–3 days before your event, according to the deadline stated on your invoice or booking confirmation. Failure to pay by the specified deadline may result in cancellation and forfeiture of your deposit.

A refundable damage deposit may be required for certain rental items. It is refunded after the equipment has been collected and inspected, subject to the rental terms.

Delivery is not included unless specifically stated in your package, quotation, or invoice. Delivery costs are based on location and logistics.

Generally, customer pickup is not permitted. We arrange delivery, setup, and collection to help ensure that our equipment is transported and installed correctly.

Rental periods vary by item or package. Many of our entertainment rentals are offered for a specified number of hours. Your exact rental period will be shown on your quotation or booking confirmation. Additional time may be available at an additional cost.

You may request to reschedule your event. Changes are subject to availability and will attract a logistics fee.

Cancellations made at least 7 days before the event are eligible for a full refund of payments made, subject to any non-refundable costs already incurred. Cancellations within 7 days may result in forfeiture of the deposit or a portion of the rental fee.

Safety comes first. Outdoor equipment, particularly inflatables and electrical equipment, may not be operated when weather conditions are unsafe. Depending on the circumstances, we will discuss the available options with you.

Some packages or rental arrangements may include attendants or supervision. If an attendant is included, this will be stated in your package or quotation. Parents, guardians, and responsible adults remain responsible for supervising children unless otherwise specifically agreed.

Some equipment requires access to a safe and reliable electricity supply and/or adequate water source. We will advise you of the requirements for the items you book.

Yes. In addition to rentals, Jiremario provides event planning and coordination services. We can also work with other event providers and planners to help bring the different elements of your event together.

Talk to us. We may be able to work with another event provider or source selected items through our U.S. partners. Items sourced internationally require sufficient advance notice, and applicable sourcing and logistics fees will apply.

Yes. We offer packages for different types of events, including children's parties, toddler events, teen parties, corporate events and limes, adult celebrations, Christmas treats, and other special occasions. We can also create a customized package based on your needs.

Yes. You do not have to purchase a package. Individual items may be rented subject to availability and applicable rental requirements.

Our team may take photographs and/or videos of individuals experiencing our rental items during your event. These may be used on our website, social media, and other promotional platforms. If you or your guests do not wish to be photographed or recorded, please inform our team.

📲 WhatsApp: (876) 462-9386
📸 Instagram: @jiremario_partyjamaica
🎵 TikTok: @jiremario
📍 Kingston • Serving Jamaica

Still have a question? Talk to us and tell us what you're planning.